Rolex Land‑Dweller

We strive to dispatch all orders quickly. Every order is processed and shipped within 24 to 48 business hours (Monday through Friday) after payment is confirmed.

You will receive a shipping confirmation with a tracking link as soon as your package leaves our facility. Final delivery times depend on your location and the service provided by our shipping carrier.

Shipping costs are calculated automatically at checkout. Please ensure your shipping address is entered correctly. We are not responsible for delays caused by the carrier, customs, or incorrect addresses provided.

For any shipping questions, please contact us at: [Your Support Email]

At [Your Store Name], we want you to be completely satisfied with your purchase. Here is our Return & Exchange Policy:

Return Window: You have 14 days from the date you receive your shipment to request a return or exchange for any item, provided it is in its original, unworn condition, in the original packaging with all tags and papers intact.

Non-Returnable Items: Customized watches made to your order, items marked as "final sale," or items damaged due to misuse cannot be returned.

Return Process:

1. Contact Us: Email [Support Email] to request a Return Merchandise Authorization (RMA) number and your order number.
2. Pack Securely: Pack the item securely in its original packaging or equivalent.
3. Ship It Back: Ship the package to the address we provide. The customer is responsible for return shipping costs and any customs duties, unless the error was ours.

Refunds:
Once we receive and inspect the item, we will notify you of the inspection outcome and the status of your refund. If approved, your refund will be processed to your original method of payment within 10 business days. Please allow additional time for your bank or payment provider to complete the transfer.

Exchanges / Defects: If there is a manufacturing defect or shipping error on our part, we will cover all shipping costs to replace or repair the item.